Shipping Policy

uwan International Auto Parts Shipping Policy

1. General Information At Yuwan International, we are committed to providing our customers with reliable and efficient shipping services. This policy outlines the terms and conditions related to the shipping of auto parts purchased from our e-commerce store.

2. Shipping Destinations We offer shipping to the following regions:

  • Domestic (within [Your Country])
  • International (select countries)

3. Shipping Rates Shipping rates are calculated based on the weight, dimensions, and destination of the order. The exact shipping cost will be displayed at checkout before completing your purchase. Free shipping may be available for orders over a certain amount or for specific promotions.

4. Shipping Methods and Delivery Times We offer several shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days (domestic)
  • Express Shipping: Delivery within 2-3 business days (domestic)
  • International Shipping: Delivery times vary by destination (typically 7-21 business days)

5. Order Processing Time Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

6. Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carrier’s website.

7. Shipping Restrictions Certain products may have shipping restrictions due to size, weight, or destination. We will notify you during the checkout process if there are any restrictions on your order.

8. Customs, Duties, and Taxes (International Orders) For international orders, the recipient is responsible for any customs, duties, and taxes that may apply. These charges are not included in the item price or shipping cost and will be collected upon delivery.

9. Damaged or Lost Shipments

  • Damaged Shipments: If your order arrives damaged, please contact us immediately at [Customer Service Email] with photos of the damaged items and packaging. We will work with you to resolve the issue.
  • Lost Shipments: If your order is lost in transit, please contact us at [Customer Service Email] so we can initiate an investigation with the carrier and provide a resolution.

10. Incorrect or Missing Items If you receive an incorrect or missing item, please contact us within 7 days of receiving your order at [Customer Service Email]. Provide your order number and details of the issue. We will correct the mistake promptly.

11. Returns and Exchanges For information on returns and exchanges, please refer to our [Return Policy].

12. Contact Information If you have any questions or concerns about our shipping policy, please contact us 

Thank you for shopping with Yuwan International. We value your business and strive to provide you with the best service possible.

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